Monday, April 18, 2016
Chatting with Ricky and Dionne Jones
Today's class we watched Ricky interview a woman named Dionne Jones about her book club, Sistas Thrilled About Reading. Ricky did a great job by being interactive, engaging, and properly asking the questions that Doc Chris gave him. The one thing he could work on would be maintaining eye contact with the interviewee. He continued to look back at his phone to see what question was next, but he couldn't help that because he was not aware of the questions he would be asking prior to doing the interview. Overall, great interview.
Putting them on Blast
Good Experience:
One day I was at Starbucks ready to order a tall iced coffee because I just needed a small pick-me-up before my afternoon exam. I ordered a tall, gave my name, and proceeded to the end of the line at the waiting area. When my name was called, I saw that they had given me a grande (a larger size) and had spelled my name right for the first time in a few weeks. Somehow they thought that "Tara" was spelled "Turrah" or even "Tyra." Not only did I get a bigger size for the same price, but my spirits were lifted because they finally spelled my name right.
Bad Experience:
A few months ago, I moved my desk into my living room area because there was little space in my own bedroom. My roommates had an issue with this because the chair that was previously there was relocated to another spot in the living room. They began leaving all their junk on my desk and leaving it there for days. That I didn't mind nearly as much as what happened when we went out. They began leaving their shot glasses with spilled vodka and beer on it. On top of that, they wouldn't clean up after themselves the next morning... or afternoon.. or night. So finally, I had to clean up THEIR mess on MY desk. After it happened a 3rd time, I left a note on my desk asking them to stop leaving alcohol there. A few days later, someone forgot their beer.
One day I was at Starbucks ready to order a tall iced coffee because I just needed a small pick-me-up before my afternoon exam. I ordered a tall, gave my name, and proceeded to the end of the line at the waiting area. When my name was called, I saw that they had given me a grande (a larger size) and had spelled my name right for the first time in a few weeks. Somehow they thought that "Tara" was spelled "Turrah" or even "Tyra." Not only did I get a bigger size for the same price, but my spirits were lifted because they finally spelled my name right.
Bad Experience:
A few months ago, I moved my desk into my living room area because there was little space in my own bedroom. My roommates had an issue with this because the chair that was previously there was relocated to another spot in the living room. They began leaving all their junk on my desk and leaving it there for days. That I didn't mind nearly as much as what happened when we went out. They began leaving their shot glasses with spilled vodka and beer on it. On top of that, they wouldn't clean up after themselves the next morning... or afternoon.. or night. So finally, I had to clean up THEIR mess on MY desk. After it happened a 3rd time, I left a note on my desk asking them to stop leaving alcohol there. A few days later, someone forgot their beer.
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